Updating my verizon network number

29-Jun-2017 08:42

The original idea was going to focus on why T-Mobile’s network still isn’t ready for prime time.You see, my wife and I just took a quick trip back to our home state of Montana for a wedding, but after taking a trip their last year with T-Mobile service attached to her unlocked phone, we both realized that we didn’t want to experience that type of wireless pain ever again and switched her over to AT&T at the last minute.In between talking to Verizon agents I spoke to two separate Motorola representatives.Of course I got the runaround: The Motorola people told me this phone IS compatible with Verizon, Verizon tells me it is NOT.All we did was go on Amazon last Monday, order a Go Phone SIM with 1-day Prime shipping, and follow the simple steps to get her setup the following day when it arrived.We did have to call AT&T after activating to get her phone number switched over, but the entire process was pretty painless.I felt like that little block that was being passed back and forth in the game Pong from the 70s.

They started by asking for the phone's IMEI #, which I gave them and quadruple checked each time I gave a new agent this number.

Having problems with your prepaid phone service using Straight Talk’s Verizon network? Many readers ask me for help getting their data to work when they first sign up, when their data suddenly stops working, or their high speed data does not return after the start of a new monthly service plan.

Unfortunately, there isn’t really a simply solution for this problem. If you just signed up for Straight Talk Wireless and your cellular data isn’t working you may need to set the APN.

When I went to the Verizon store they popped in one of their SIM cards, which gave the phone an ICC number, but their network still refused to recognize the phone based on the IMEI number.

After talking to two Verizon agents I was forwarded to a higher up in their tech support department who told me flat out: we do not support this phone.

They started by asking for the phone's IMEI #, which I gave them and quadruple checked each time I gave a new agent this number.Having problems with your prepaid phone service using Straight Talk’s Verizon network? Many readers ask me for help getting their data to work when they first sign up, when their data suddenly stops working, or their high speed data does not return after the start of a new monthly service plan.Unfortunately, there isn’t really a simply solution for this problem. If you just signed up for Straight Talk Wireless and your cellular data isn’t working you may need to set the APN.When I went to the Verizon store they popped in one of their SIM cards, which gave the phone an ICC number, but their network still refused to recognize the phone based on the IMEI number.After talking to two Verizon agents I was forwarded to a higher up in their tech support department who told me flat out: we do not support this phone.(Verizon’s site lists a 9.99 sale price for new customers, but my reader was also offered that discount.) Or you can rent that new router for a month, but you shouldn’t unless you think you’ll move within the next 20 months.• That maintenance fee, starting in Verizon’s September or October billing cycles, is supposed to recoup the “higher call-in rate” tech support gets from customers with those models. Verizon’s explanation cites faster Wi Fi on new hardware, which is true.